Support Center
Support across every KoalaStar product.
Search documentation, open and track tickets, and eventually chat live with KoalaStar Support from one shared support platform.
Product-aware support
Tickets and conversations will know the customer organization, product, subscription, and associated tenant or license.
Knowledge Base
Account
Getting started with KoalaStar Account
Publishing, search, revisions, and staff editing come next.
RoadSuite
Understanding RoadSuite subscriptions and access
Publishing, search, revisions, and staff editing come next.
Account
Managing organization users and permissions
Publishing, search, revisions, and staff editing come next.
Support
Contacting KoalaStar Support
Publishing, search, revisions, and staff editing come next.
Support Tickets
Ticketing will support customer replies, staff replies, internal notes, attachments, assignment, priority, statuses, and product/organization linkage.